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Anyone 18 or older can write a review based on a genuine, first-hand experience within the last 12 months. This includes purchases, services, store visits, website interactions, or customer support. Reviews must reflect your own experience, and are not allowed if incentivized, influenced by personal ties, about someone else’s lawyer, or based on trending topics.

Everyone can share genuine experiences, while businesses can respond but cannot pay to remove reviews. Automated systems screen content for violations, and users can flag suspicious reviews. This ensures transparency, reliability, and accurate insights for consumers and businesses alike.

Before any user reviews are submitted, an initial rating may appear based on AI analysis of publicly available review information. This score is intended to provide a starting reputation estimate and may change as real customer reviews are added. Over time, user feedback becomes the primary factor in the overall rating.

Users must follow the terms of use and avoid unlawful, harmful, or fraudulent activities. You may not reuse, copy, harvest data, or send unsolicited communications. Accounts violating rules may be suspended or terminated.

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